order a gift on December 7th,paid for it on the 8th called to check on it on the 20th.When I called I was told by Vincent that it was not mailed yet.I was also told he (Vincent) was going to look into it personally and call me back, that never happened.
By the time I got to talk to someone it was December 23,sogetting it for Christmas was out of the question. This was a gift my 6 year old daughter help me pick out. On Christmas I had to tell her it wasn't coming not a pretty site thank you gearbubble. The person told me on the 23rd there was nothing he could do but refund my money, I said fine after asking to talk to a supervisor and being told he didn't have one.
I asked what was he going to do for me and he said I can refund your money in 5 days.
That is not in my opinion good customer service.I also told him that I would tell as many people as I could how rude I was treated and no one willing to help, to make our daughters Christmas a happy one!!!!!!
Review about: A Pendant Telling My Wife I Say I Love You Because I Want To.